F.A.Q.

Find Clarity and Confidence in Your Purchases with FAQ Support.

How Long Does An Order Take To Arrive?

Delivery will take 1 - 3 working days once the order has left our premises and is with the shipping company, The Courier Guy. Contacting the carrier is the best way to get more insight into your package’s location and estimated delivery date.

How To Return My Items?

We do not currently offer free returns to customers. You will therefore need to cover all costs of returning any items to us yourself. Remember: We strongly recommend that you return any items via a registered trackable service and obtain and retain proof of posting as we do not accept responsibility for items that fail to arrive with us.

Refer to our Return Policy for more information.

How Can I Choose The Right Size For Me?

The Size Guide is available on the page of each product. Should that not be sufficient, gladly contact us and we will help!

Which Payment Methods Do You Accept?

All major credit cards, as shown at checkout

Please note that your billing address must match the address on your credit card statement.

How Can I Track My Order?

If you would like to track your order, please have a look at your email inbox and your spam. You should find an email from us that contains your tracking number. Copy that number and then click on it to be taken to The Courier Guys tracking parcel website. Paste it in to receive an update on your order!